State Farm® Insurance Agent Rachel Bailey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Darnley Scoon
March 19, 2026
"Rachel is simply awesome. Any car insurance needs you have she will take great care of you. My recent experience she got back with me so fast. She provided excellent service processed quotes in such a relatable digital platform. You are the Best."
"Thank you so much for your kind words! I’m thrilled to hear that you had a great experience and found the service helpful and efficient. Making the process easy and relatable is very important to me, and I’m glad it showed! If you ever need anything else with your car insurance or have any questions, don’t hesitate to reach out. I’m always here to help! You’re the best for taking the time to share this — it truly means a lot to me."
Endya Skinner
March 19, 2026
"Rachel was extremely helpful"
"Thank you for your support! Did you know we have a Referral Program? You can earn $10 for every person and $25 for every Business you Refer - No Limit!!"
Linda Martin
March 13, 2026
"Rachel saved me $500 on my homeowners policy and my car policy is more than half of my old insurance!! Thank you Rachel! …and thanks for your patience."
"Thank you so much for your kind words! I’m thrilled to hear that I could help you save $500 on your homeowners policy and significantly reduce your car insurance costs. Your satisfaction means a lot to me, and I truly appreciate your patience throughout the process. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again! — Rachel"
Richie James
March 2, 2026
"Above and beyond couldn’t even describe the effort put in to help me."
"Thank you so much for your wonderful feedback! We’re truly honored to go above and beyond for you. Your appreciation means the world to us and motivates our team to continue delivering the best service possible. Please know we’re always here to support you whenever you need us!"
Shenisse Shumake
March 2, 2026
"My agent and her team are the best. I made a change to my policy this morning. They reached out to me to confirm that I actually made the change, proceeded the change and sent me an updated insurance card. Thank you for promptness."
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we're always here to ensure your experience is smooth and hassle-free. If you need anything else, please don't hesitate to reach out. Thanks again for choosing us!"
Chris Ramsingh
February 28, 2026
"Absolutely an amazing soul! Helped me after hours to get everything finalized. Thank you so much"
"Thank you so much for your kind words! I'm truly glad I could help and be there for you after hours. Your appreciation means a lot! If you ever need anything else, don't hesitate to reach out."
Kat Helmadollar
February 26, 2026
"I just have to say I am so happy with the service I have received"
"Thank you so much for your review, Kat! I am so pleased you are a part of the State Farm family!!!"
Preston Bouldin (Preston)
February 19, 2026
"I reached out for help with my home policy, and Rachel absolutely exceeded my expectations! She didn’t just stop there — she went above and beyond by helping me with my auto policy as well and even provided a life insurance quote to help protect my family. Her professionalism, knowledge, and genuine care made the entire experience smooth and stress-free. I couldn’t be more grateful for her outstanding service!"
"Thank you so much for your kind words! I’m truly grateful for the opportunity to assist you with your home and auto policies, and I’m glad I could help provide a life insurance quote to support your family’s protection. Making the process smooth and stress-free is always my goal, and it means a lot to hear that you felt cared for and supported. Please don’t hesitate to reach out if you need anything else—I’m here to help! Warm regards, Rachel"
Jonathan elias
February 19, 2026
"Amazing people to work with, always there no matter what."
"Thank you so much for your kind words! It means a lot to us to be there for you whenever you need. We're grateful for the opportunity to work with you and look forward to continuing to support you in any way we can!"
Janasia Bankss
February 17, 2026
"great customer service"
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority, and your feedback means a lot to our team. We look forward to serving you again soon!"
Suhrab Miakhil
February 16, 2026
"Rachel is helpful and the best"
"Thank you so much for the kind words! It’s wonderful to hear that the assistance provided was helpful and met your expectations. Looking forward to supporting you again in the future!"
Josue Nieves
February 11, 2026
"Awesome! Great! Super Fast!"
"Awesome! Thanks for reaching out! I’m here to help and will make the process super-fast and easy. Give me a call anytime! We're looking forward to growing with you! Ask us about our Referral Program!"
Diva Grant
February 10, 2026
"I love yall so much"
"Thank you so much! We appreciate you choosing Rachel Bailey State Farm and look forward to our continued growth together!"
MOD MONSTER
February 3, 2026
"Fast and helpful has great communication skills Friendly"
"Thank you for your support!!"
Adrian Austin
January 29, 2026
"Rachel Greatly exceeded my expectations"
"Thank you so much for your amazing feedback! I’m delighted to hear that we greatly exceeded your expectations. It truly means a lot to me!"
Shea Bond
January 29, 2026
"Always been a pleasure working with Rachel over the years! If you or some one you know need car insurance, there isn't a better Agent out there then her!"
"Thank you so much for your kind words! It’s truly been a pleasure working with you over the years as well. I’m always here to help with any car insurance needs you or anyone you know may have. Your trust means the world to me!"
Javeir Whyte
January 19, 2026
"I had a great experience with Rachel Bailey State Farm. The team was professional, responsive, and genuinely helpful throughout the entire process. They took the time to explain my options clearly and made sure I had the right coverage without any pressure. Customer service was excellent and communication was prompt and straightforward. I highly recommend this office to anyone looking for reliable insurance and a team that truly cares about its clients."
"Thank you so much for your wonderful feedback! I’m so glad to hear that you had a great experience with our team and that we were able to help you find the right coverage without any pressure. It’s always our goal to provide clear explanations and prompt, caring service. Your recommendation means a lot to me, and please don’t hesitate to reach out if you ever need anything in the future!"
Vin HlZ
January 15, 2026
"Anytime I need anything some on the team gets in touch with in 5 minutes! Good service!!!!"
"Thank you so much for your wonderful feedback! We're committed to providing quick and attentive service, and I'm glad to hear our team is meeting your expectations. If you ever need anything, don’t hesitate to reach out—we’re always here to help!"
Los
January 15, 2026
"New to State Farm, but I love the customer service I’ve gotten from Mrs. Bailey. Looking forward to doing much business with State Farm. Keep up the good work, I have to also thank my brother for giving me her contact information!!"
"Thank you so much for your kind words! I’m so glad to hear you’ve had a great experience with me so far. I’m excited to work with you and look forward to helping you with all your insurance needs here at State Farm. A big thanks to your brother for connecting us! Please don’t hesitate to reach out anytime—I’m here to help!"
Samuel Ellis
January 14, 2026
"Friendly wonderful awesome experience, I’ll tell people to give them a call."
"Thank you so much for your kind words! We're thrilled to hear you had a friendly and wonderful experience. We truly appreciate you recommending us. Just so you know, we have a referral program as a way to say thank you when you refer friends. We look forward to helping you and your friends again soon!"
nitha shelvin
January 13, 2026
"I had a great experience with Rachel.She explained everything and I got a good insurance what I needed."
"Thank you so much for your kind words! We're thrilled to hear that we provided clear explanations and helped you find the insurance coverage you needed. We appreciate your feedback and look forward to assisting you again in the future!"
baxter1365
January 7, 2026
"Very knowledgeable, professional and able to get me the best policy price in under an hour! Highly recommend!"
"Thank you so much for your kind words! We're thrilled to hear that you found our service knowledgeable and professional, and that we could secure the best policy price for you so quickly. Your recommendation means a lot to us! Don’t forget, we have a referral program where you can earn FREE Gift Cards for every person you refer to us. If you ever need assistance in the future, we're here to help!"
Cortney Williams
December 30, 2025
"You made the process quick and easy. Talking to Rachel, help me feel comfortable. She didn’t make me feel rushed or like another number. Thank you for everything."
"Thank you so much for your kind feedback! I’m really happy to hear that I could make the process quick and comfortable for you. It was a pleasure working with you, and I’m always here if you need anything else. Thanks again!"
Chris Billiot
December 29, 2025
"Rachel was great! She was very professional and helpful. She walked me through the whole process of setting up car and home insurance."
"Thank you so much for your kind words! I’m really glad I could be there to guide you through setting up your car and home insurance. It means a lot to me to know the process felt clear and easy for you. If you ever have any questions or need anything else, please don’t hesitate to reach out—I’m always here to help. Looking forward to staying in touch! Warmly, Rachel Bailey"
Erin Price
December 17, 2025
"Update: Rachel is still my agent. Quick to help and answer questions. Rachel and Shannon are wonderful to work with. Quick to respond, always pleasant and got me rates that were 40% lower than previous insurance company. Can't say thank you enough!!!"
"You are so welcome Erin! It was definitely our pleasure! We appreciate you choosing Rachel Bailey State Farm!"