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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elmer Mendoza

May 19, 2026

5  out of  5
rating by Elmer Mendoza
"Great customer service! She made everything super easy and simple and explained everything perfectly! Highly recommended."
We responded:
"Hi there! Thank you so much for your great review. I’m really happy to hear that everything felt easy and simple for you and that my explanations were clear. It was a pleasure helping you, and I truly appreciate your recommendation!"
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T. Nicole Bremby

May 15, 2026

5  out of  5
rating by T. Nicole Bremby
"They have very good customer service. They made my process very simple and easy!"
We responded:
"Thank you for your support! I'm happy we were able to make the process simple and easy for you. Our goal is to make it as streamlined and easy as possible. "
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Darwin Vaca

May 11, 2026

5  out of  5
rating by Darwin Vaca
"Buen trabajo"
We responded:
"¡Gracias por tu apoyo, Darwin!"
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Rosalba Davis

May 8, 2026

5  out of  5
rating by Rosalba Davis
"The moment I spoke with the person on the phone, I noticed the interaction was pleasant. Very convincing, and professional."
We responded:
"Thank you Rosalba for your kind review! We put Customer Service as our #1 priority. We look forward to getting to know you more and build a long-time relationship with you."
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Salena Vinson

May 7, 2026

5  out of  5
rating by Salena Vinson
"Rachel from State Farm was very helpful and patience with me in answering all of my questions, working with my schedule and getting me the best value. I definitely recommend her."
We responded:
"Hi Salena! Thank you so much for the kind words. I’m really glad I could help and that you felt comfortable asking all your questions. It was my pleasure working around your schedule and making sure you got the best value. And if you know anyone else who could use great coverage and friendly guidance, we do have a referral program—feel free to send them my way. Thanks again for trusting me!"
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Kaleemullah Baig

May 6, 2026

5  out of  5
rating by Kaleemullah Baig
"Thank you Rachel for helping me find the right auto insurance."
We responded:
"Thank you so much for choosing Rachel Bailey State Farm for your insurance needs and your support Kaleemullah! Don't forget to follow us on FACEBOOK @ https://www.facebook.com/109338508295642 & INSTAGRAM @ https://www.instagram.com/rachel_insures/ to up to date on Rachel Bailey State Farm!"
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Ellen Schulz

May 1, 2026

5  out of  5
rating by Ellen Schulz
"I recently bundled my home and auto Insurance with State Farm and I couldn’t be happier with the experience from start to finish! Rachel Bailey was my agent and she couldn’t have been more congenial, efficient and helpful."
We responded:
"Thank you so much Ellen, for your review—I'm so glad to hear you’re happy with bundling your home and auto insurance with State Farm. I really appreciate your kind words about my help throughout the process, and I’m here anytime you need anything in the future. 😊—Rachel Bailey"
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shannon talley

April 30, 2026

5  out of  5
rating by shannon talley
"Great customer service"
We responded:
"Thank you Shannon for supporting us! It was such a pleasure talking with you today. I loved listening to the little ones playing. LOL"
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Adrian Austin

April 29, 2026

5  out of  5
rating by Adrian Austin
"Rachel Greatly exceeded my expectations. Danielle did an awesome job trying to help solve my issue, miracles don't always happen no matter the effort, but her help was definitely heroic."
We responded:
"Thank you so much for your amazing feedback! I’m delighted to hear that we greatly exceeded your expectations. It truly means a lot to me!"
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penny holley

April 27, 2026

5  out of  5
rating by penny holley
"Take care of my details 😁"
We responded:
"Thank you Penny for support! Welcome to the Rachel Bailey State Farm family!"
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nadine simpson

April 15, 2026

5  out of  5
rating by nadine simpson
"Always accommodating with my needs."
We responded:
"Thank you so much for the 5-star review! We’re thrilled we could always accommodate your needs. We truly appreciate your trust in us!"
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Mason Gabrielle Brennan

April 11, 2026

5  out of  5
rating by Mason Gabrielle Brennan
"Rachel helped me get auto insurance at an affordable rate while still offering me great coverage! I decided to get the beacon to save me a couple of dollars on my monthly payment."
We responded:
"Thank you so much for your kind words! We work hard to ensure our customers have the appropriate coverage at the lowest price possible. "
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Precious Jones

April 9, 2026

5  out of  5
rating by Precious Jones
"Ms. Rachel Bailey was very polite and helpful. She helped me to get renters insurance right away with no hassles at all."
We responded:
"Thank you so much for your kind words! I’m glad I could assist you in getting your renters insurance quickly and smoothly. If you ever need anything else, please don’t hesitate to reach out. I appreciate your feedback!"
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Daretta Toran

April 8, 2026

5  out of  5
rating by Daretta Toran
"Rachel B. is the agent I spoke with. Very awesome, knowledgeable and easy to talk to."
We responded:
"Thank you for your feedback! I appreciate your support!"
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redx_jt

April 7, 2026

5  out of  5
rating by redx_jt
"Great customer service from agent."
We responded:
"Thank you for your kind feedback! I appreciate you! "
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Darnley Scoon

March 19, 2026

5  out of  5
rating by Darnley Scoon
"Rachel is simply awesome. Any car insurance needs you have she will take great care of you. My recent experience she got back with me so fast. She provided excellent service processed quotes in such a relatable digital platform. You are the Best."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that you had a great experience and found the service helpful and efficient. Making the process easy and relatable is very important to me, and I’m glad it showed! If you ever need anything else with your car insurance or have any questions, don’t hesitate to reach out. I’m always here to help! You’re the best for taking the time to share this — it truly means a lot to me."
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Endya Skinner

March 19, 2026

5  out of  5
rating by Endya Skinner
"Rachel was extremely helpful"
We responded:
"Thank you for your support! Did you know we have a Referral Program? You can earn $10 for every person and $25 for every Business you Refer - No Limit!!"
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Linda Martin

March 13, 2026

5  out of  5
rating by Linda Martin
"Rachel saved me $500 on my homeowners policy and my car policy is more than half of my old insurance!! Thank you Rachel! …and thanks for your patience."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that I could help you save $500 on your homeowners policy and significantly reduce your car insurance costs. Your satisfaction means a lot to me, and I truly appreciate your patience throughout the process. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks again! — Rachel"
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Richie James

March 2, 2026

5  out of  5
rating by Richie James
"Above and beyond couldn’t even describe the effort put in to help me."
We responded:
"Thank you so much for your wonderful feedback! We’re truly honored to go above and beyond for you. Your appreciation means the world to us and motivates our team to continue delivering the best service possible. Please know we’re always here to support you whenever you need us!"
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Shenisse Shumake

March 2, 2026

5  out of  5
rating by Shenisse Shumake
"My agent and her team are the best. I made a change to my policy this morning. They reached out to me to confirm that I actually made the change, proceeded the change and sent me an updated insurance card. Thank you for promptness."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our team was able to assist you promptly and efficiently. Your satisfaction is our top priority, and we're always here to ensure your experience is smooth and hassle-free. If you need anything else, please don't hesitate to reach out. Thanks again for choosing us!"
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Chris Ramsingh

February 28, 2026

5  out of  5
rating by Chris Ramsingh
"Absolutely an amazing soul! Helped me after hours to get everything finalized. Thank you so much"
We responded:
"Thank you so much for your kind words! I'm truly glad I could help and be there for you after hours. Your appreciation means a lot! If you ever need anything else, don't hesitate to reach out."
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Kat Helmadollar

February 26, 2026

5  out of  5
rating by Kat Helmadollar
"I just have to say I am so happy with the service I have received"
We responded:
"Thank you so much for your review, Kat! I am so pleased you are a part of the State Farm family!!!"
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Preston Bouldin (Preston)

February 19, 2026

5  out of  5
rating by Preston Bouldin (Preston)
"I reached out for help with my home policy, and Rachel absolutely exceeded my expectations! She didn’t just stop there — she went above and beyond by helping me with my auto policy as well and even provided a life insurance quote to help protect my family. Her professionalism, knowledge, and genuine care made the entire experience smooth and stress-free. I couldn’t be more grateful for her outstanding service!"
We responded:
"Thank you so much for your kind words! I’m truly grateful for the opportunity to assist you with your home and auto policies, and I’m glad I could help provide a life insurance quote to support your family’s protection. Making the process smooth and stress-free is always my goal, and it means a lot to hear that you felt cared for and supported. Please don’t hesitate to reach out if you need anything else—I’m here to help! Warm regards, Rachel"
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Jonathan elias

February 19, 2026

5  out of  5
rating by Jonathan elias
"Amazing people to work with, always there no matter what."
We responded:
"Thank you so much for your kind words! It means a lot to us to be there for you whenever you need. We're grateful for the opportunity to work with you and look forward to continuing to support you in any way we can!"
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Janasia Bankss

February 17, 2026

5  out of  5
rating by Janasia Bankss
"great customer service"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority, and your feedback means a lot to our team. We look forward to serving you again soon!"