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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ryan Balts

July 10, 2026

5  out of  5
rating by Ryan Balts
"Awesome communication! Very fast turnaround super friendly and got the policy that I wanted. Five stars is not enough. I would highly recommend!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear you experienced awesome communication, a super-fast turnaround, and that we were able to get you the exact policy you wanted. Your kind words mean a lot to our team—five stars is appreciated, and we truly appreciate your recommendation!"
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Lexi Lueger

July 2, 2026

5  out of  5
rating by Lexi Lueger
"I love how easy it is to talk to a human. I never have to get past a robot to ask a simple question"
We responded:
"Hi Lexi, thank you so much for your review—it really made our day. We’re so glad you felt comfortable reaching a real person and that you didn’t have to deal with a robot just to ask a simple question. That’s exactly how we want every interaction to feel.

We truly appreciate you choosing us!"
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Jermaine Southerland

June 25, 2026

5  out of  5
rating by Jermaine Southerland
"Very great and fast and affordable"
We responded:
"Thank you so much for the kind review! 😊

Did you know that if you refer a friend or family member, you receive a $10 gift card, the 5th Referral you earn a $25 Gift Card! There is NO LIMIT!🎉 Thanks again for sharing!"
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Terri Alexander

June 18, 2026

5  out of  5
rating by Terri Alexander
"Thank you to miss Rachel she got me insurance and took care of me so I really appreciate her"
We responded:
"Thank Terri, for your kind review! I appreciate you allowing me to assist you. Did you know we have a Referral Program where you can earn FREE Gift Cards! NO LIMIT! "
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Kat B

June 16, 2026

5  out of  5
rating by Kat B
"Rachel was extremely helpful with getting my new policy set up. I work during business hours so it’s very difficult to be able to take personal calls unless it is an emergency. We were able to get everything set up in just minutes and she was even able to help me get a very competitive and wallet-friendly rate. I hope I can remain a State Farm member for good this time!"
We responded:
"Thank you so much for the kind review. I’m really glad I could help you get your new policy set up quickly!

It also makes me happy to hear we were able to find a competitive, wallet-friendly rate for you. I truly hope you’ll stay with State Farm for the long haul. Please don’t hesitate to reach out anytime you need help! "
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Danori Williams

June 16, 2026

5  out of  5
rating by Danori Williams
"Rachel Bailey, was an amazing insurance rep and very helpful to adjusting my rate & policy to my specific requirements."
We responded:
"Hi! Thank you so much for your review—I'm really glad I could help adjust your rate and policy to match your specific requirements.

I appreciate your trust and truly value the opportunity to assist you. Please feel free to reach out anytime you need anything!"
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Kesha Pedal

June 16, 2026

5  out of  5
rating by Kesha Pedal
"Rachel was so kind and helpful to us with getting car insurance!! Saved us a lot of money. Thank you!!!"
We responded:
"Hi! 🎉 Thank you so much for the amazing review! I’m so happy I could help you with your car insurance—and even better that you were able to save a lot of money! 💙

Thank you for trusting me. If you ever need anything in the future, I’m always here!"
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Josue Nieves

June 11, 2026

5  out of  5
rating by Josue Nieves
"Awesome! Great! Super Fast! The Best!!"
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Natural Glover

June 8, 2026

5  out of  5
rating by Natural Glover
"Ms Rachel is the best! If I could get auto insurance again and again I would choose to go through her everytime. She got me the best deal possible. I’m so satisfied!"
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Tabatha Breeden

May 29, 2026

5  out of  5
rating by Tabatha Breeden
"Rachel was very thorough and helpful. And saved me money"
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Danielle Barrett

May 27, 2026

5  out of  5
rating by Danielle Barrett
"Insurance set up on my new vehicle was super easy and smooth. Everything was done via text and communicated effectively."
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Elmer Mendoza

May 19, 2026

5  out of  5
rating by Elmer Mendoza
"Great customer service! She made everything super easy and simple and explained everything perfectly! Highly recommended."
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T. Nicole Bremby

May 15, 2026

5  out of  5
rating by T. Nicole Bremby
"They have very good customer service. They made my process very simple and easy!"
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Darwin Vaca

May 11, 2026

5  out of  5
rating by Darwin Vaca
"Buen trabajo"
We responded:
"¡Gracias por tu apoyo, Darwin!"
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Rosalba Davis

May 8, 2026

5  out of  5
rating by Rosalba Davis
"The moment I spoke with the person on the phone, I noticed the interaction was pleasant. Very convincing, and professional."
We responded:
"Thank you Rosalba for your kind review! We put Customer Service as our #1 priority. We look forward to getting to know you more and build a long-time relationship with you."
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Salena Vinson

May 7, 2026

5  out of  5
rating by Salena Vinson
"Rachel from State Farm was very helpful and patience with me in answering all of my questions, working with my schedule and getting me the best value. I definitely recommend her."
We responded:
"Hi Salena! Thank you so much for the kind words. I’m really glad I could help and that you felt comfortable asking all your questions. It was my pleasure working around your schedule and making sure you got the best value.

And if you know anyone else who could use great coverage and friendly guidance, we do have a referral program—feel free to send them my way. Thanks again for trusting me!"
Profile photo of Kaleemullah Baig

Kaleemullah Baig

May 6, 2026

5  out of  5
rating by Kaleemullah Baig
"Thank you Rachel for helping me find the right auto insurance."
We responded:
"Thank you so much for choosing Rachel Bailey State Farm for your insurance needs and your support Kaleemullah! Don't forget to follow us on FACEBOOK @ https://www.facebook.com/109338508295642 & INSTAGRAM @ https://www.instagram.com/rachel_insures/ to up to date on Rachel Bailey State Farm!"
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Ellen Schulz

May 1, 2026

5  out of  5
rating by Ellen Schulz
"I recently bundled my home and auto Insurance with State Farm and I couldn’t be happier with the experience from start to finish! Rachel Bailey was my agent and she couldn’t have been more congenial, efficient and helpful."
We responded:
"Thank you so much Ellen, for your review—I'm so glad to hear you’re happy with bundling your home and auto insurance with State Farm. I really appreciate your kind words about my help throughout the process, and I’m here anytime you need anything in the future. 😊—Rachel Bailey"
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shannon talley

April 30, 2026

5  out of  5
rating by shannon talley
"Great customer service"
We responded:
"Thank you Shannon for supporting us! It was such a pleasure talking with you today. I loved listening to the little ones playing. LOL"
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Adrian Austin

April 29, 2026

5  out of  5
rating by Adrian Austin
"Rachel Greatly exceeded my expectations. Danielle did an awesome job trying to help solve my issue, miracles don't always happen no matter the effort, but her help was definitely heroic."
We responded:
"Thank you so much for your amazing feedback! I’m delighted to hear that we greatly exceeded your expectations. It truly means a lot to me!"
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penny holley

April 27, 2026

5  out of  5
rating by penny holley
"Take care of my details 😁"
We responded:
"Thank you Penny for support! Welcome to the Rachel Bailey State Farm family!"
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nadine simpson

April 15, 2026

5  out of  5
rating by nadine simpson
"Always accommodating with my needs."
We responded:
"Thank you so much for the 5-star review! We’re thrilled we could always accommodate your needs. We truly appreciate your trust in us!"
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Mason Gabrielle Brennan

April 11, 2026

5  out of  5
rating by Mason Gabrielle Brennan
"Rachel helped me get auto insurance at an affordable rate while still offering me great coverage! I decided to get the beacon to save me a couple of dollars on my monthly payment."
We responded:
"Thank you so much for your kind words! We work hard to ensure our customers have the appropriate coverage at the lowest price possible. "
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Precious Jones

April 9, 2026

5  out of  5
rating by Precious Jones
"Ms. Rachel Bailey was very polite and helpful. She helped me to get renters insurance right away with no hassles at all."
We responded:
"Thank you so much for your kind words! I’m glad I could assist you in getting your renters insurance quickly and smoothly. If you ever need anything else, please don’t hesitate to reach out. I appreciate your feedback!"
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Daretta Toran

April 8, 2026

5  out of  5
rating by Daretta Toran
"Rachel B. is the agent I spoke with. Very awesome, knowledgeable and easy to talk to."
We responded:
"Thank you for your feedback! I appreciate your support!"